Website Terms and Conditions of Use
1. Terms
The following terms and conditions govern all use of the bbe.ae website and it’s sub-domains. This website is owned and operated by Big Bull Empire PVT LTD. (“Us, “We”, or “Our”). By using the Service, you (“You”, “Yourself” or “Your”) agree to these terms of use in full. If You disagree with these terms of use, or any part of these terms of use, You must not use the Service.
2. Acceptable use
You must not use the Service in any way that causes, or may cause, damage to the Service or impairment of the availability or accessibility of the Service; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.
You must not use the Service to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software.
You must not conduct any systematic or automated data collection activities (including, without limitation, scraping, data mining, data extraction and data harvesting) on or in relation to the Service without Our express written consent.
3. Disclaimer
All the materials on Bbe’s Website are provided “as is”. Bbe makes no warranties, may it be expressed or implied, therefore negates all other warranties. Furthermore, Bbe does not make any representations concerning the accuracy or reliability of the use of the materials on its Website or otherwise relating to such materials or any sites linked to this Website.
4. Limitations
Bbe or its suppliers will not be held accountable for any damages that will arise with the use or inability to use the materials on Bbe’s Website, even if Bbe or an authorized representative of this Website has been notified, orally or written, of the possibility of such damage. If your use of materials from this site results in the need for servicing, repair, or correction of equipment or data, you assume any costs thereof. Some jurisdiction does not allow limitations on implied warranties or limitations of liability for incidental damages, these limitations may not apply to you.
5. Restricted Access
Access to certain areas of the Service is restricted. We reserve the right to restrict access to other areas of the Service, or indeed the whole Service, at Our discretion.
If You create an account and subsequently a password to enable You to access restricted areas of the Service or other services, You must ensure that the password is kept confidential. You must notify us immediately if You become aware of any unauthorized use of Your account or password.
You are responsible for any activity on the Service arising out of any failure to keep Your password confidential and may be held liable for any losses arising out of such a failure.
You must not use any other person’s account and password to access the Service unless You have that person’s express permission to do so in writing.
We may disable Your account at any time at Our sole discretion with or without notice or explanation.
6. Revisions and Errata
The materials appearing on Bbe ’s Website may include technical, typographical, or photographic errors. Bbe will not promise that any of the materials on this Website are accurate, complete, or current. Bbe may change the materials contained on its Website at any time without notice. Bbe does not make any commitment to update the materials.
7. Browser Compatibility
We consider it our duty to offer a great experience across most major browsers, which is why our products support the latest modern web browsers including (but not limited to) Latest Firefox, Safari, Chrome & Edge. However, the performance may vary between different browsers, versions, and operating systems.
9. Updates
Customers who make product purchases will get access to product updates that are available to them and remains active as per the item’s terms of the license.
Even though there is no guarantee that the older templates will be compatible with future versions of any framework or technology, all templates are designed to work with the latest stable version and we do our best to release product updates for the major release as soon as possible.
10. Delivery
Your Bbe individual/package product(s) information will be emailed to the email address (that you will provide) once we receive your payment or after completing the registration. Even though this usually takes a few minutes, it may also take up to 24 hours. You can contact us through our contact page if you do not receive your email after waiting for this time period. You will also have access to the purchased products after logging in with the given credentials.
11. Demo Content
Images and content shown on our demo pages may or may not be included in the final files provided to you. We usually provide images shown on our demo as they are royalty-free images but in some cases, they may not be included. No premium plugin is included with any of our premium themes and likewise.
12. Ownership
All the products are the property of Bbe so you may not claim ownership (intellectual or exclusive) over any of our products, modified or unmodified. Our products come ‘as is’, without any kind of warranty, either expressed or implied. Under no circumstances can our juridical person be accountable for any damages including, but not limited to, direct, indirect, special, incidental, or consequential damages or other losses originating from the employment of or incapacity to use our products.
13. Payments and Renewals
All our products are available with support and free updates as per the purchased license terms.
However, anything you download can be used for a lifetime as per our license policy.
Some features on the Service require payment of fees like customization of any template. If you elect to sign up for these features, you agree to pay Us the applicable fees and any taxes as described on the Service. All payments due are in U.S. dollars unless otherwise indicated.
14. Support
Bbe provides these templates and designs ‘as is’, with no guarantee that they will work exactly according to your wishes or with any or all 3rd party components and plugins. In addition, we do not offer support through any means for installation, customization, deployment, or administration of your portal/website.
In short…
Item support includes:
- Answering usage and features-related queries
- Answering technical questions about item’s features
- Assistance with reported bugs and issues
However, item support does not include:
- Customization services
- Installation services
- Deployment services
With that said, we do offer support for all our paid products, if you face any issues or if something isn’t working as advertised.
15. Refund Policy
Bbe offers a 100% Money Back Guarantee within 14 days of purchase. If the item(s) is not as advertised, not as per demo, or truly missing features from what is being mentioned on the sales page we offer full refunds.
With that said, If you find that product is not as advertised, not as per the demo, or facing any challenge while installing/using it, we will definitely resolve your concern or issue a full refund within 14 days of your purchase. After 14 days, no refunds will be granted in any circumstances.
Before you request a refund from Bbe, you must do the following:
- Read the documentation that we provide with each Product or general tutorials.
- Check the support forums for existing threads about the issue you’re receiving.
- Open a new support ticket/issue and we will try our best to resolve your queries and concern.
We strongly believe our products will work without issues and we are available to help sort out any issues resulting from any number of reasons. However, we also expect you to understand what you are purchasing and what your rights are for requesting refunds.
Eligibility for the refund, If you find that the item/template is
- Not as advertised
- Not as per the demo
We do not consider the following cases for the refund
- I just don’t use the item anymore
- I’ve changed my mind
- Purchased an item by mistake OR Purchased the wrong item (Ex: Purchased Template HTML version instead of HTML+Laravel)
Note that opening a dispute or initiating a chargeback will not speed up your refund request, and we reserve the right to refer any case to the PayPal fraud department, which may result in your account being limited.
If you’re not sure whether a Product is a correct fit for you, please reach out to our sales team and ask before making a purchase. Our team will be happy to assist you.
If you’ve read the above, and taken the necessary steps, but the Item/Product is still broken, malfunctioning, or otherwise non-functional, please open a refund request using our contact us form.
16. Warranty
We at Bbe do not guarantee or provide a warranty for the functionality of these templates/themes in any way. There is no guarantee for its compatibility with all 3rd party components, plugins, and web browsers. You should however test the browser compatibility against the demonstration templates on the demo server. It is your responsibility to make sure browser compatibility since we cannot guarantee that Bbe templates/themes will work with all browsers.
17. Site Terms of Use Modifications
Bbe may revise these Terms of Use for its Website at any time without prior notice. By using this Website, you are agreeing to be bound by the current version of these Terms and Conditions of Use.
